Amazon to soon be refunding in app purchases made by children

7th Apr 2017
Amazon to soon be refunding in app purchases made by children

Amazon has announced that they will and have been refunding app purchases made by children.

Amazon have been in a three-year long legal case with the Federal Trade Commission in which the FTC accused Amazon of charging customers for unauthorized purchases made by children.

In 2014 FTC approached Amazon on several occasions urging them to introduce tighter security measures when making a payment, such as a password protection or a set of security questions. Amazon denied the request stating that their security precautions were enough and were adequate. Amazon initially offered customers gift cards as a way of reimbursement, but they have now agreed that they shouldn't be charging customers for these unauthorised purchased and are issuing full refunds.

Amazon has had to pay out refunds amounting to $70 million in total due to children buying things that they shouldn't. So if you were charged for a purchase made by your child from November 2011 to May 2016, you will be likely to be able to get your money back.


Leave a Comment

Submitting this form will create you an account on this site for submitting comments, raising disputes and other features as we add them. If you've already got an account you will receive an email asking you to confirm this comment is really by you!

Know a great web designer, developer or marketer?

Tell them to apply to join The Web Guild - it’s free for anyone who gets a company profile approved before the end of March! Read our How it Works page or sign up here!

<< Back to news